Thank you for visiting our online store.
We at Vankov Trade Ltd. (Odessos Cellar) take seriously the confidentiality of the information you share with us and the protection of your personal data. We strive to ensure that our personal data processing activities comply with the requirements of the General Data Protection Regulation (DDP), applicable from 25.05.2018.
Whereas this Privacy Policy forms an integral part of General Terms and Conditions, please get acquainted with them at the link provided. The site uses cookies in accordance with the Cookie Policy described below.
The purpose of this Policy for confidential treatment of personal data of website visitors, customers and other contractors of "Vankov Trade" Ltd. is to ensure transparency in processing, storage periods and other circumstances described here, as well as the rights of individuals in connection with the processing of their personal data and the ways of exercising them.
Who are we?
Vankov Trade Ltd. bulgarian company engaged in the production and trade of wine. Odessos Winery is the trademark under which the company operates.
Vankov Trade Ltd. registered with the Registry Agency with VAT 203004949, with registered office and address of management Varna,38 Oborishte Str., e-mail: office@wineodessos.com and is represented by Vladislav Vankov and Georgi Vankov.
Why is it important to read our Privacy Policy?
Please take the time to read this Privacy Policy carefully. It regulates the issues related to the purposes and volume of personal data that we process, to whom we provide them, as well as what are your rights in relation to this processing.
Using www.wineodessos.com (the “Page”), whether you are just visiting it to get to know us and our business, browse our blog, subscribe to information about current promotions (subject to service) and events, or our to send a message by filling out the contact form, you share information that may contain personal data.
We may periodically amend and update this Privacy Policy. In such cases, the current version will always be available and, where appropriate, you will be notified in another appropriate way.
What personal data do we process?
Wineodessos.com (Vankov Trade Ltd.) collects and uses your personal data to administer, maintain, improve and receive feedback on our goods and services, to identify and prevent errors, violations of the law or contract terms.
Information you provide to us
This is information that you provide to us by filling out forms, sending requests and messages on the Page, as well as when you make subsequent contact with us during the processing of your order, as well as when making deliveries and making and processing payments.
The information may include identification data (Name, date of birth or PIN / PIN), contact details (email and phone number), financial information and others that may be required for further processing of your order.
During tastings and other events, they can be filmed and published on our websites and / or in the profiles we maintain on popular social networks. Consent in these cases shall be given orally by the data subjects or by other appropriate means.
When the respective event is allowed to be attended by children, they must be accompanied by their parent (s), guardian / s, guardian. In these cases, the consent is expressed or confirmed orally or in another appropriate way by the parent (guardian, trustee).
However, if you want a photo you are present to be downloaded (and / or deleted) from the place where it was published, you can contact us at the indicated contacts.
When you choose a payment method, you provide data that is used and stored by the payment service provider solely for the purpose of making the payment.
The personal data provided by you (name, address, telephone, email) are used only to contact you and perform the service (delivery of your chosen products). Creating an account on the site is not required. If you create an account, then you have the opportunity to edit or remove your personal data from the site or completely delete your account. The profiles on the site are not public and third parties do not have access to the information (personal data) provided by you.
Wineodessos.com keeps an archive of your orders. If you want the archive of your orders and data about them to be completely removed, please send an email to office@wineodessos.com
How do we collect your information and for what purposes do we use it?
In general, you can visit our Site without the need to disclose personal information. However, there are a number of circumstances in which you need to provide us with your personal information.
How do we collect your information and for what purposes do we use it?
- When you place a purchase order, we communicate with you on the specified contact details, including to make the delivery by courier from a licensed courier service provider;
- When you register to receive our e-newsletter until you unsubscribe (if the service is available);
- When participating in a survey, survey, etc. - for the purposes of conducting them and analyzing the results;
- When you register and / or participate in our tastings, initiatives, games and events - for their purposes;
- When you have expressed a desire to receive information or assistance by filling out our contact form to send you a personalized response;
- In connection with the verification of the information submitted by you to verify your identity and prevent abuse and violations of the rules for using the online store;
- In the course of our communication on initiatives, events and other activities that are announced on the Page;
- When you make comments or provide us with additional information, provided that the Site allows it. In this case, we can use integrated plug-ins on one of the popular social networks.
- In connection with each section of the Page where you knowingly and voluntarily provide personal information and data.
- In connection with each section of the Page where you knowingly and voluntarily provide personal information and data.
In summary, we process your personal information and data for the following purposes:
In summary, we process your personal information and data for the following purposes:
In summary, we process your personal information and data for the following purposes:
- To send information about various functionalities of our Page or news about our products;
- To send information about various functionalities of our Page or news about our products;
- To reflect our events and achievements;
- To reflect our events and achievements;
- To reflect our events and achievements;
- To send newsletters, letters, invitations to events, as well as information about initiatives, activities and projects by e-mail or otherwise; for registration or participation in an event;
- To optimize or improve our initiatives and activities;
- To optimize or improve our initiatives and activities;
- For editorial purposes in the preparation of publications related to the activities of "Vankov Trade" Ltd. or other related persons;
- For the purpose of detecting, investigating and preventing actions that may be in violation of our policies or may be illegal;
- For the purpose of detecting, investigating and preventing actions that may be in violation of our policies or may be illegal;
On what basis do we process your personal data?
Contractual basis and pre-contractual relationship - Your personal data is necessary to take steps at your request before concluding a contract of sale, which may be informal, as well as for its implementation.
Legal obligation - The processing of your data is necessary in order to comply with the obligations imposed by law, e.g. for financial - accounting.
Public interest - Conditions may arise under which it will be necessary to carry out activities to perform a task in the public interest.
Your consent - If there is no other reason for the processing of your personal data.
Legitimate interest - For our program for loyal customers and in cases where we personally inform about various initiatives of "Vankov Trade" Ltd., including tastings and other events, as well as to inform you about changes in our organization, activities and products, if there is no other reason for their processing.
Given the restrictions on the processing of personal data, the guarantees and safeguards we apply, certain personal data processing activities are based on legitimate interests. Your personal data may be necessary for the purposes of our legitimate interests as a wine trader and distributor. The marketing activity of Vankov Trade OOD is based on a legitimate interest. Our activities based on a legitimate interest do not exceed your interests, fundamental rights or freedoms, which are sufficiently protected. You can contact us at any time at the specified contact details to request more information about the processing of your personal data on this basis. When your data is processed on the basis of legitimate interest, you have the opportunity to object to this type of processing, and if necessary you will be presented with the results of the assessment of whether there are our legitimate interests that take precedence over interests, rights and freedoms. in the context of personal data protection.
For how long do we store your personal data?
We store your data only for the period necessary to fulfill the specific purpose for which they are processed or within the statutory period.
In the event that the processing of your personal data is related to the conclusion and / or performance of a contract between us, they are processed for the duration of the contract and until the expiration of the statutory time limits for filing a claim. The aim is to protect our common rights and legitimate interests in the event of a legal dispute.
Commercial and accounting information is stored for a period of 10 years in compliance with the special requirements of the law.
Commercial and accounting information is stored for a period of 10 years in compliance with the special requirements of the law.
We are committed to the application of the highest standards of ethical and good commercial practice in all our activities, including the protection of personal data of all users of the Site. Except as provided below, we will not share or disclose or allow anyone outside our organization to access or use your personal information.
We may share your data with:
- our partners and service providers, for the purposes of contract implementation, incl. in order to improve and optimize our Page;
- partners of Vankov Trade Ltd. in joint initiatives, co-organizers of events and other activities;
- persons provided for in a normative act. These categories of recipients are legally or contractually obliged to maintain the confidentiality and security of all your personal information and data. They may not use, disclose or change this information in any way except for the purpose of carrying out the tasks assigned to them;
- When it is necessary to disclose your personal data at the request of a state body within the competence granted to it, we are obliged to do so under the conditions provided by law;
- Courier services for delivery, as well as payment institutions or electronic money companies to make payments to us, which are independent administrators of personal data and process your data on their own.
Transfer of personal data to third countries or international organizations?
For the purposes of the operation of this e-shop, Vankov Trade OOD does not transfer your personal data to third countries or international organizations.
What rights do you have in relation to the processing of your personal data?
Right to withdraw consent
If you have given your consent to the processing of your personal data for certain purposes, you can always withdraw this consent for future processing. To withdraw consent you can send an email to office@wineodessos.com.
Please note that the withdrawal of consent does not affect the lawfulness of the processing of your personal data on another valid legal basis, as well as the lawfulness of the processing based on the given consent before it is withdrawn.
Right of access
You have the right to request information about whether we process personal data related to you.
Right to rectification
You have the right to request that your personal data be corrected in the event that a change has been made or found to be incomplete or inaccurate.
Right to be deleted ("right to be forgotten")
You have the right to request that your personal data be deleted:
– where they are no longer needed for the purposes for which they were collected and processed;
– if the ground for processing your personal data has been dropped and there is no other legal basis;
- if your personal data needs to be deleted in order to comply with a legal obligation.
After assessing all the circumstances of this request, we may refuse to delete your personal data if their processing is necessary to comply with our obligation under law, a task in the public interest or in the exercise and protection of legal claims.
The exercise of the right of erasure may not affect the rights and freedoms of others.
Right to restriction of processing
You have the right to request restriction of processing while we consider your request challenging the accuracy of your personal data. You may request restriction of processing when you do not want your personal data to be deleted in connection with the exercise or protection of legal claims. Restriction of processing may also apply if you object to automated decision-making against you or profiling.
Right to portability
You have the right to receive the personal data that concern you and that you have provided to us in a structured, widely used and machine-readable format and you have the right to request that we transfer this data to another administrator in the following cases:
- The processing is based on a contractual obligation and is performed in an automated manner;
– Where technically feasible
This right does not apply to the processing necessary for the performance of a task in the public interest. The exercise of the right of portability may not affect the rights and freedoms of others.
Right to object to automated decision-making against you
When decisions are made about you, only on the basis of automated processing of your personal data, including profiling, you have the right to object. This right cannot be applied when automated processing is necessary for the conclusion or performance of a contract between us.
Right to appeal
You also have the right to lodge a complaint with the Commission for Personal Data Protection.
What to do if you wish to exercise your rights or contact us for further information?
To exercise your rights, you can send us a request to office@wineodessos.com or by post at: Varna, Dimitar Donchev-The Doctor Str.1
If you want to receive additional information or have any complaints about how we use your personal data, you can use our contact details listed above.
Cookies policy
Wineodessos.com use cookies for your convenience when using the site, as well as to track the status of the Site and the way you use the Site. All modern browsers allow you to change cookie settings. You can usually find these settings in the "options" or "preferences" menu of your browser. To be aware of these settings, the following links can help you or you can use the Help button from your browser menus for more details:
Cookie settings in Internet Explorer
Cookie settings in Firefox
Cookie settings in Chrome
Cookies and cached images
Cookies and cached files/images can be placed and accessed on your device. During your first visit to our website, cookies and cached images/files are sent to your device that identify your browser. Cookies and cached images/files are small text files that are sent to your browser and stored on your device when you visit a website. All websites use cookies to provide useful properties and services for their visitors and facilitate their use. Each website sends its own cookies to your browser. Most browsers are set to automatically receive cookies. You can set your browser to refuse to receive cookies or send you notifications when it receives cookies. Note, however, that if you refuse to receive cookies, you will not be able to take advantage of all the functionalities of our website.
Our website uses the following types of cookies for the purposes explained below:
Functionality / system cookies
These cookies allow our website to remember all the ways you choose to view our website, such as remembering your preferred language, the size of your browser, with a view to seeing the site in the best way on your preferred screen size, etc. The purpose of these cookies is to present the website to you in the best way and to make it as easy as possible to use it as you enjoy it. These cookies are used by the site so that your browser can remember the links you have visited, the products you have viewed, or remember your login details. System cookies also help you quickly and easily fill in delivery information on a new order by suggesting words, addresses or emails you already use. These cookies are used only for your convenience and wineodessos.com does not have the information from them.
Basic cookies
These cookies are necessary to provide you with maximum convenience when using our website. Together with the cached files / images, they make it possible to load our website as quickly as possible using minimal resources. Without these cookies, you may not be able to use parts of our website or it may take longer to load its content, as well as consume significant amounts of traffic and internet connectivity.
Third-party cookies
These cookies are used and processed by countries whose services our website uses. These are the built-in Google Maps maps located on our website. These cards are embedded and used according to the terms of use of the third party. The third party, in this case Google, may send cookies to your browser, the information from which is processed by the third party.
"Vankov Trade" Ltd. is not responsible for their content, and the ways in which they are processed and they are subject to the terms and policies of third party cookies and its services.
Facebook Cookies
These cookies are used by Facebook to make a connection between wineodessos.com and your Facebook account when you use the "like" and "share" buttons of Facebook integrated into wineodessos.com or the comment form below the blog articles. The sole purpose is to quickly and easily share or comment on parts of wineodessos.com
Facebook Pixel
The Page uses Facebook Pixel - a system for tracking the actions of users of the Page and the way they use it.
Google Cookies
These cookies are used by Google to identify the browser, operating system and device from which you are viewing wineodessos.com as well as the country in which you are located or the language of the device you are using. The purpose of these cookies is to give us information in case of need to improve the quality of our service for the device, operating system or browser - to make additional settings according to the type of site. However, we offer wineodessos.com in the appropriate language depending on your location or the language of the device you are using without the need for further action on your part.
In addition, we may use other technologies and methods to collect such information for technical and security reasons.
Wineodessos.com does NOT target advertising and advertising messages and does NOT provide your personal information to third parties unless you have personally agreed to it.
More information
More information on how businesses use cookies is available at: www.allaboutcookies.org.
If you have additional questions regarding our privacy policy and the ways in which we use and process your personal data, please contact us by email office@wineodessos.com.