GENERAL CONDITIONS – Odessos Cellar

By using wineodessos.com you are obliged to accept the following General Terms and Conditions, which may be updated and changed by us without notice.

By using wineodessos.com you declare and guarantee that you are at least 18 years old.

These "General Terms and Conditions" represent a contract of sale between Vankov Trade OOD and the Client.

These "General Terms and Conditions" represent a contract of sale between Vankov Trade OOD and the Client.

For the purposes of these General Terms and Conditions, the following terms are used with the following meanings:

Vankov Trade OOD is a trade company registered in the Commercial Register at the Registry Agency, with UIC: 203004949, with registered office and address of management Varna, 38 Oborishte Str., Represented by the manager Georgi Deyanov Vankov, offering for sale goods in the online store wineodessos.com

Consumer Protection Supervisor: Consumer Protection Commission;

"Goods and services" provided by "Vankov Trade" Ltd. means: - wine within the meaning of the Wine and Spirits Act, - envelopes / vouchers for trainings, gifts, events, tastings and shopping for goods, - accessories and packaging ;

Each of the listed items is described with its main characteristics and selling price.

"Customer" is a natural or legal person who has placed an order or has registered a customer profile in wineodessos.com "Customer" is a natural or legal person who has placed an order or has registered a customer profile in

"Client profile" is the information about the Client (name, surname / trade company, address, telephone, e-mail, UIC / BULSTAT, etc.) provided by the latter upon purchase or registration and stored by wineodessos.com for the purposes of servicing contracts and services provided by wineodessos.com services.

Using the website wineodessos.com You represent that you are responsible for maintaining your account and password and for securing access to your computer. The Client's profile is accessible by entering a username or email and password and allows the Client to view and edit the data entered during registration, to have access to information on all their orders for the purchase of goods and services through wineodessos.com, to changes its password to access, subscribe or unsubscribe to receive a newsletter (newsletter) on wineodessos.comif the service is available. You are responsible for all activities that occur as a result of using your password or account.

Wineodessos.com is not liable for any loss or damage caused by non-compliance with your responsibilities and obligations under these General Terms and Conditions. In order to purchase a product or use a service offered by this website, you must register and / or provide the information required by us in order to fulfill your request. There is an opportunity to submit applications without registration.

By submitting a purchase order and accepting these general terms and conditions, you make an electronic statement of contract with us under these Terms and agree to abide by them. Before clicking the "Register" or "Complete order" button, you have the opportunity to view and edit the information you provided.

The author of the electronic statement is the natural person who is indicated in the statement as its perpetrator.

The author of the electronic statement is the natural person who is indicated in the statement as its perpetrator.

When ordering or registering, the Client provides the following information:

for phisical personelWhen ordering or registering, the Client provides the following information:

for legal personsWhen ordering or registering, the Client provides the following information:

By entering any information on this Website, you represent and warrant that:

(3) You have provided only true, accurate, current and complete information;

(4) You will maintain and promptly update the information you have provided in order to keep it true, accurate, current and complete;

(4) You will maintain and promptly update the information you have provided in order to keep it true, accurate, current and complete; wineodessos.com by noting the box "I agree with the General Terms and Conditions for the purchase and sale of the online store wineodessos.com ”. This action is an electronic statement within the meaning of the Electronic Document and Electronic Certification Services Act and has a legally binding effect on the parties.

Purchase Order Process

When ordering a purchase, the Customer performs the following sequential actions:

Selects the desired products, which he adds to his cart by clicking the "Buy" button for the product. When the customer decides to order the selected products, he goes to his "cart" (located at the top right of the website / or as a submenu of the "Store" menu).

In his "cart" the Customer determines the type and quantity of the goods and confirms the order (by pressing the virtual button "Complete the order");

To continue, the Client registers (if he is a new user) or enters his account (if he is an existing user) by entering information about name, surname, telephone number and delivery address;

When the customer buys without registration, after selecting the relevant products, he proceeds to fill in the data necessary for the execution of the order (name, surname, telephone, delivery address and e-mail);

The customer confirms the requested data from the "Order" button;

The order for the purchase of goods in wineodessos.com The customer confirms the requested data from the "Order" button;

In case of incomplete, incorrect or wrong address and / or telephone number when submitting the order / request, it is considered invalid and for wineodessos.com In case of incomplete, incorrect or wrong address and / or telephone number when submitting the order / request, it is considered invalid and for

Acceptance of the order

The purchase order is accepted by the wineodessos.com by sending an automatic message to the Client's email address.

The order takes effect between the parties after checking the availability of the goods ordered for purchase and after confirming its validity on the contact number specified by the Customer or by sending a message to the e-mail address of the Customer. Wineodessos.com does not guarantee the availability of the ordered items. In case of impossibility to fulfill its obligations due to the fact that it does not have the goods ordered for purchase in stock and the impossibility of delivery by its suppliers, wineodessos.com within 24 (twenty four) hours after receiving the purchase order, notifies the Customer of the exhaustion of the goods by calling the telephone number specified in the registration or by sending a message to the email address specified by the Customer wineodessos.com will change the order at the request of the Client.

will change the order at the request of the Client.

The goods ordered for purchase are delivered to the address or delivery office indicated by the Client by the courier company "Econt". The delivery of our items is calculated based on weight. The prices of the service are as follows:

Up to 3 bottles inclusive (in one shipment) - BGN 4.5 to the office and BGN 7.5 to the address

From 3 to 6 bottles inclusive (in one shipment) - BGN 7.5 to the office and BGN 12.50 to the address

From 7 to 12 bottles inclusive (in one shipment) - BGN 10 to the office and BGN 20 to the address

From 19 to 24 bottles inclusive (in one shipment) - BGN 20 to the office and BGN 30 to the address

* All prices and delivery times are on the territory of Bulgaria. Deliveries are made to any point in Bulgaria. The prices are fixed and do not depend on the location of the order.

All delivery costs are paid at the time of delivery, by cash on delivery or at the time of the order, if you have requested payment by bank transfer. The delivery price is not included in the price of the goods.

Delivery dates:

No later than 3 (three) working days - for the country, if the orders are placed after 14:00 on the respective day.

Deliveries are made from Monday to Saturday, and on Saturday are until noon, according to the working hours of the courier company. On weekdays, deliveries are made in accordance with the working hours of the courier company.

The goods are delivered properly packaged, according to its type and transport for delivery.

The goods are handed over to the Client or to a third party, who accepts and confirms the receipt of the same on behalf of the Client by signing the documents accompanying the goods. In case the Client is not found within the delivery period at the address indicated by him or access and conditions for delivery of the goods are not provided within this period, wineodessos.com is released from its obligation to deliver the goods ordered for purchase. The customer can confirm his desire to receive the goods after the expiration of the delivery period in which he was not found at the address, bearing all costs of re-delivery. In this case, a new delivery period starts to run from the moment of the confirmation under the previous sentence.

For deliveries within the European Union, please contact our team in advance.

For deliveries within the European Union, please contact our team in advance.

All prices of goods in an online store wineodessos.com For deliveries within the European Union, please contact our team in advance.

The indicated prices of the items do not include the delivery costs. The amount due for the ordered products and delivery costs can be paid as follows:

By Bank Transfer

Holder: VANKOV TRADE LTD:

Holder: VANKOV TRADE LTD:by the Client or by a third party on behalf of the Client, at the time of delivery of the order the payment is made to a representative of the courier company;

Holder: VANKOV TRADE LTD:

(1) The customer has the right, without paying compensation or penalty and without stating a reason, to withdraw from the contract within 14 days from the date of delivery of the goods.

(2) In case the Client exercises his right of refusal under para. 1 of this provision, the Provider is obliged to reimburse him in full the amounts paid by the consumer no later than 14 days from the date on which the consumer has exercised his right to withdraw from the contract. The costs paid for the return of the goods are deducted from the amount paid by the Customer under the contract, unless the latter has not returned the goods at his own expense and has notified the Supplier.

(3) The Client is obliged to store the goods received from the Supplier, without affecting their quality and safety during the term under para. 1.

(4) The Client may exercise his right to withdraw from the contract with the Provider by sending a written statement to the Provider at the address indicated above or by e-mail:office@wineodessos.com

(5) The amount for return of an order is in accordance with the tariff of the courier company.

-when the product has a torn or removed label;

-when the product has a torn or removed label;

A customer who is a consumer within the meaning of the Consumer Protection Act has the right, without paying compensation or penalty and without stating a reason, to withdraw from the contract for the purchase of goods through wineodessos.com by returning the goods (in the commercial and the form in which he received it) within 14 (fourteen) calendar days from the date of receipt and pay the courier costs for its return.

In case the Client withdraws from the concluded contract within the term under the previous sentence, he should send a statement for withdrawal from the concluded contract to wineodessos.com and return the goods intact. The statement of refusal should be sent to:

Varna, Dimitar Donchev-The Doctor Str.1 and return the goods intact. The statement of refusal should be sent to: office@wineodessos.com

and return the goods intact. The statement of refusal should be sent to:

Products with torn or removed labels cannot be returned and will not be replaced.

All stickers, labels, etc. to be in the right places.

In case of refusal to receive the goods by the Customer, the refusal is considered unfounded and he must pay the costs of delivery and return of the goods. In this case, the Customer is obliged to indemnify the Supplier for all damages and lost profits, including any other costs other than the costs of delivery and return of the goods incurred as a result of the refusal.

(1) In case the Customer is not found within the deadline for delivery to the specified address or access and conditions for delivery of the goods are not provided within this period, the Supplier is released from its obligation to deliver the goods ordered for purchase. The customer can confirm his desire to receive the goods even after the expiration of the delivery period, in which he was not found at the address, bearing all costs of delivery. In this case, a new delivery period starts to run from the moment of confirmation.

The Customer must inspect the goods at the time of delivery and delivery by the Supplier and if it does not meet the requirements to notify the Supplier immediately.

(2) If the Client does not notify the Provider according to par. 1 the goods are considered approved as meeting the requirements, except for hidden defects.

(3) The following cases shall not constitute defects of the goods: - special taste of the wine products provided.

(3) The following cases shall not constitute defects of the goods: - special taste of the wine products provided.

(3) The following cases shall not constitute defects of the goods: - special taste of the wine products provided.

wineodessos.com (Vankov Trade Ltd.) collects and uses your personal data to administer, maintain, improve and receive feedback on our services and to identify and prevent errors, breaches of our protection system, law or our contractual terms.

Personal data in connection with payments made by credit / debit card are administered by the payment service provider - myPOS.

Privacy Policy

The personal data provided by you (name, address, telephone, email) are used only to contact you and make a purchase (delivery of your chosen products). Creating an account on the site is not required. If you create an account, then you have the opportunity to edit or remove your personal data from the site or completely delete your account. The profiles on the site are not public and third parties do not have access to the information (personal data) provided by you.

Wineodessos.com keep an archive of your orders. If you want the archive of your orders and data about them to be completely removed, please send an email to office@wineodessos.com

keep an archive of your orders. If you want the archive of your orders and data about them to be completely removed, please send an email to Privacy policy and Cookies – it is an integral part of these General Terms and Conditions for the use of keep an archive of your orders. If you want the archive of your orders and data about them to be completely removed, please send an email to

If you have additional questions regarding our privacy policy and the ways in which we use and process your personal data, please contact us by email office@wineodessos.com

7. Copyright

Wineodessos.com respects the intellectual property rights of others and therefore asks our users to do so. Unless expressly permitted by wineodessos.com, you agree not to modify, rent, lease, borrow, sell, distribute or create derivatives of wineodessos.com, in whole or in part.

The website wineodessos.com, owned by Vankov Trade Ltd. and all its contents are copyrighted materials protected by Bulgarian and international intellectual property law. The entire content of our website is the exclusive property of Vankov Trade Ltd. and may not be used for purposes other than those listed on the site. The services and information provided here are for your personal use only. None of the content here transfers explicit or implicit rights, property or interests of this website to you.

The provisions of the current legislation of the Republic of Bulgaria shall apply to the issues not settled by these General Terms and Conditions.

The provisions of the current legislation of the Republic of Bulgaria shall apply to the issues not settled by these General Terms and Conditions.

8.1. Vankov Trade Ltd. reserves the right to add new items and services, change or remove existing ones without the need for prior notice.

8.2. These Terms may be changed in connection with the development, addition of new, change or termination of goods and services or legislative changes. When making changes, they will be brought to your attention in an appropriate manner, when technically feasible and published here. The changes are effective from now on and do not affect orders placed before the entry into force of the changes in these conditions.

8.3. The changes are effective from now on and do not affect requests that have been confirmed before the date of publication of the relevant changes. The changes shall apply to each subsequent application from the date of submission and.

8.4. Due to the fact that the goods and services can be used only in accordance with the current Terms, in case you do not agree with them, we do not have the technical ability to make the relevant sale or provide the relevant service, where applicable. If you do not agree to the Terms, you must not use the Site. If you wish, you have the opportunity to close your account and terminate the contract at any time. If purchases are made during this period, they should be paid in accordance with applicable law.

9. Others

9. Others wineodessos.com 9. Others

9. Others

(b) delete or block your account and / or your content in accordance with these Terms.

9.2. The contract is concluded in Bulgarian. Disputes under these Terms will be resolved by the competent Bulgarian court.

9.3. In the event that any of the clauses in these Terms proves to be invalid, this will not invalidate other clauses.

9.4. The legislation of the Republic of Bulgaria shall apply to unsettled issues.

APPENDIXES

Standard form for exercising the right of withdrawal

9.4. The legislation of the Republic of Bulgaria shall apply to unsettled issues.

GENERAL TERMS AND CONDITIONS

CONTACTS

Working hours

INFORMATION